Privacy Policy

Effective date: March 2023 

The Australian Academy of Hypnosis is committed to protecting the privacy of our students, clients, and website visitors ("you"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR) where applicable.

 

1. Information We Collect

We may collect personal information from you in various ways, including but not limited to when you:

  • Register for a course or event

  • Purchase products or services

  • Contact us through our website, email, or social media

  • Subscribe to our newsletter or other communications

  • Access and interact with our website

The information we collect may include:

  • Personal Details: Name, date of birth, and contact information (email, phone, address).

  • Payment Information: Credit card details or other financial information for processing transactions.

  • Course Information: Enrolment history and course progress.

  • Technical Information: IP address, browser type, and usage data collected via cookies and similar technologies.

  • Health Information: Any information you voluntarily provide that is relevant to our courses or sessions.

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process registrations, payments, and provide course materials

  • To communicate with you regarding your courses, events, or inquiries

  • To improve our website, services, and customer experience

  • To send marketing materials and promotional offers (with your consent)

  • To comply with legal obligations and resolve disputes

 

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties, including:

  • Payment processors and financial institutions

  • Course instructors and administrative staff

  • Service providers assisting with website hosting, email communication, and analytics

  • Legal or regulatory authorities, if required by law

All third parties are required to handle your information in accordance with this Privacy Policy and applicable laws.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies may collect information about your browsing behavior, which we use for analytics and targeted advertising.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your website experience.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

  • Secure servers and data encryption

  • Regular security assessments

  • Limited access to personal data by authorised personnel only

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6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, subject to legal requirements.

  • Withdrawal of Consent: Withdraw your consent for marketing communications at any time.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymise your data.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

 

9. International Data Transfers

If you are accessing our website from outside Australia, please note that your information may be transferred to and processed in Australia or other countries with different data protection laws. We take appropriate steps to ensure your data is protected.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this page regularly for updates.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Australian Academy of Hypnosis
Email: [email protected]

Thank you for trusting The Australian Academy of Hypnosis with your personal information.